| Each year we have at least 2 of the top 10 techs in the nation, and often many more. This is the protech award given to only the best technicians there are. Our inside staff has won a combined 6 times.
Our Commitment
// To respond to every service call within 24 hours.
// To have the parts needed on our van every time.
// To fix the machine correctly the first time and achieve 100% first call completion.
// To work with each customer's specific needs and do what is right and fair every time.
// To work with each customer's specific needs and do what is right and fair every time.<
// To provide the most knowledgeable inside staff in order to answer any questions a customer may have.
// To have a human voice answer all calls coming in and if any customer leaves a message to return that
call within 30 minutes.
// To provide the best service in the world at a fair price and to always leave the customer feeling good about what we have done.
How will this be accomplished?
// All 38 field service technicians are factory certified and have on-going technical training programs.
// 26 fully stocked service vans in 7 states.
// $1,500,000 invested in stocking all 26 vans.
// $3,000,000 worth of Haas parts in 30 different consignment locations.
// Total Haas machine base over 6,000 machines
// Afforded special administrative privileges by Haas due to our excellent relationship with the factory.
// We provide 24/7 service to our customers
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